Send and Receiving faxes using OpenText fax2mail

Send and Receiving faxes using OpenText fax2mail

NOTE:

This service is available on demand if you are licensed. 
By default, user accounts are not licensed to send efaxes and must be enabled by Rudin Support and Services before a user is able to send.

You can send a fax from any configured e-mail client (Outlook, webmail & mobile e-mail application):

  1. To send a fax:
  2. Create a new email message.
  3. Attach the documents (most common file types are supported) you wish to send as faxes. Multiple documents can be attached to a single email.
  4. In the "TO:" field of the email, enter the recipient's fax number (with country code) followed by @fax2mail.com  For example, the complete "TO:" address should appear as 12124072450@fax2mail.com
    1. Do not include any dashes, spaces, or special characters in the address.
  5. The body of the e-mail message is your cover sheet.  Attached documents in Step 2 are the pages of the fax.
  6. Send the email.
  7. You will receive a delivery report with the status of your fax (Sent or Failed).  It can take up to 30 minutes for your fax to be sent.

If your fax fails, please forward the delivery report to help@rudin.com 

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